While traveling this week, at Delhi’s international airport, I found a janitor, Sumanji, in the ladies’s restroom doing her job exceptionally well. Every time someone used a stall, she would wipe it clean and request the next person to use it, politely and with a smile. It was unusual, and I decided to talk to her. Sumanji was very conscientious and doing her best to keep the restroom clean. I complimented her, took a selfie with her, and wrote a special note in her worksheet on her request.
I left after expressing my heartfelt gratitude.