I have a subway sandwich restaurant where people drop in for a quick bite. Sometimes, I chip in to help my staff, and the joy that comes from working shoulder to shoulder with my team is unparalleled. This way I can maintain close contact with the customers too!
I was at the order counter one day, and a black lady walked in. The restaurant wasn’t busy, and only two tables were occupied. “Welcome to Subway; what would you like to have today?” I asked her with a warm, welcoming smile 🙂
She smiled back and ordered, “I’d like to have a footlong meatball sandwich toasted with cheese on multigrain bread, please.”
“Certainly!” And I started preparing her sandwich.
I noticed that she was pregnant and must have rushed from work to grab a quick lunch. She was rubbing her hand on her huge belly with so much love for the unborn! I asked about her favourite toppings and put her sandwich in a bag. As I moved to the cash register to cash out, she took out her wallet to pay me.
I smiled and said, “This is from me; you don’t have to pay. I am happy that you’re eating for your baby. And by the way, which is your favourite cookie?”
She was pleasantly surprised and insisted on paying, but I told her that she didn’t have to pay me this time and again asked her for her choice of cookie. She said, “Chocolate chunk”. I gave her the cookies and a medium drink free as a combo along with the sandwich.
She was very happy and thanked me profusely and left with a big smile 🙂 I was also happy for them both. The little baby in her tummy and the mommy!
When we care to make others happy, it makes us a whole lot happier in return.
~ Bharat Om