I usually close the store at 8:30 pm, but today I closed at 8:00 pm due to heavy rains. My lady staff member and I were clearing things up quickly. I realised that she was worried as her husband wasn’t picking up her call, so I told her she could leave. She left the store after booking a cab.
As I finished locking the store, I came out and saw that she was standing in the rain waiting for an auto as both Ola and Uber weren’t working.
I decided to drop her off as I had a car. She was relieved, and when her husband called, she let him know she was on her way home. She told me to drop her off at the petrol station that was on route. Her husband was waiting for her, and the two of them went on their way home gratefully. Before leaving, she said a big thank you.
Employee usually feel appreciated when we treat them with kindness.
~ Rahul A. Soni