This is the continuation of the previous story with the same title, “Customer Service”, that I posted a while back when I wished my customer an “Advance Happy Birthday”. She placed her order on 18/10/2022, as per her details, 19/10/2022 being her birthday.
So when she came to collect her glasses on the delivery date, she wore them and felt satisfied. After taking the bill, she took a box of Kaaju Kathli (an Indian Sweet) from her handbag and gave it to me as a ‘Thank you (For Birthday Wishes)’ and for Diwali.
This gesture made my day. It was nice of her.
I truly felt grateful.
As I mentioned in the previous story, we have the same poster in the store of the girl painting in the photo – This truly is a hearty ‘Gratitude’ and ‘Thank you’ Universe.
I am truly grateful for such acts of kindness. 🙏.
Takeaway
When customers feel they are valued, they form a bond with you. We must always be kind to our customers.
~ Black Lotus User